Shipping Policy

Please allow up to 2-5 business days for product preparation.

ieGeek team ships Monday through Friday, meaning, if you place an order on a weekday, it will be out the door within 2-5 business days. Place an order over the weekend and we’ll pack it up and get it in the mail first thing Monday morning.

The estimated delivery time shown in the table below
 is provided for your reference ( not absolute).


1. We are unable to provide delivery services in regions other than the countries listed below.

2. We will update the tracking number by email after the order shipped, and you can also find the tracking number on your account.

3. If shipment is delayed, we will contact you via email.

United States

Transit time: 8-15 business days once shipped. Couriers: Amazon Logistics / DHL International Tracked or USPS. Shipping From: US

United Kingdom

Transit time: 5-8 business days once shipped. Couriers: Amazon Logistics / DHL International Tracked or Royal Mail Tracked. Shipping From: UK


Transit time: 5-8 business days once shipped. Courier: Amazon Logistics or DHL International Tracked. Shipping From: EU

The Shipping Cost

Our shipping costs depend on the price of your order and the country to which it will be shipped. Shipping costs to the US, UK, DE, IT, ES, FR are as follows.

Order Price Shipping Fee
$0.00-$34.99 $4.95 
Over $34.99 $0.00


Shipping Available Country

We sincerely hope, look forward to, and make all efforts to allow more people in different countries and regions to enjoy the reliable home security services from ieGeek.

Please click here to see a list of countries/regions where ieGeek currently offers delivery.

Tax policy

Please note: You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information. Additionally parcels does not ship to PO Boxes, if order during the holiday season, and selecting holiday shipping, please avoid using a PO box address for expedited orders.

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