Suitable for: ieGeek Battery Camera ZS-GX5, ZS-GX2S, DD201, S02, ZS-GX1S; ieGeek Bell J1 Doorbell.
The expected battery life is calculated by testing under laboratory conditions. If the camera is triggered to wake up 15 times per day, the battery can last about 3 months. The actual battery life may vary due to many factors such as environment, usage habits, etc. The actual battery life shall prevail. You can refer to the following factors to solve your problem:
Factor 1: PIR triggered frequently
The battery life depends on the number of times the camera is working. The more times the camera is woken up to work, the faster the battery life will drain.
Solution: It is recommended to adjust to the appropriate sensitivity and the installation location, away from locations with heavy traffic, AC exterior units, and direct sunlight.
Note: There are only two options for sensitivity in the motion detection function of some devices. If the trigger is too sensitive, please lower the sensitivity.
Factor 2: IR triggered frequently at night
After the camera is triggered at night, the IR will be turned on by default. When the IR is turned on, the camera will consume lots of power. So the more times PIR is triggered at night, the more times the camera will be woken up. The more times the IR is turned on, the faster the battery drains.
Solution: It is recommended to adjust the installation position. The camera should be installed in an optically sufficient area, or the "Motion Detection" working period can be set.
Factor 3: APP frequently accessed/live-streamed
Solution: Avoid accessing and checking the camera through the APP too frequently or for too long. It is recommended to access the camera when necessary.
Factor 4: Unstable Wi-Fi
An unstable Wi-Fi connection can cause the camera to consume more power while transferring data, or even cause the camera to disconnect.
Solution: Please install the camera near the router. Keep the signal between the camera and the router good and stable to ensure that the camera can work well.
Factor 5: Unsuitable working environment
Make sure the battery camera is in the ambient temperature range of -10℃~50℃ (14~122F).
Solution: Install the camera in a suitable environment to prolong battery life.
Factor 6: Standby state
With the usage of the camera, the standby state will also consume the power of the camera. Although it is very small, it is also a factor leading to power consumption. This factor will be strictly controlled in the product test stage to ensure the good battery, so it can be ignored.
If the above solutions cannot solve your problem, please provide the device SN number and contact our support team for more help.